EPIC Toolkit

Making change measurable

Surface the Unwritten Ground Rules (UGRs) that shape how your teams work, see them clearly in reports, and act on what you find.

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UGRs, unwritten ground rules

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What are UGRs?

Unwritten Ground Rules, or UGRs, are people's perception of 'this is the way we do things around here'.

UGRs drive behaviour. Understanding the ones at play in a team or across a company gives real insight into how an organisation works: helpful ones to protect, unhelpful ones to examine.

  1. Take stock

    Team members complete a UGRs Stock Take survey, describing the ground rules they experience day to day.

  2. Rate the impact

    Each ground rule is rated as having a positive, neutral or negative impact.

  3. Report and act

    Results come back as clear reports and exports, ready to guide the conversation about what to change.

Need a hand getting in? Contact support at jason@ironwave.co.za.